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Showing posts with label audience research. Show all posts
Showing posts with label audience research. Show all posts

Friday, November 11, 2011

JGC - Final Discussion and Outcomes


Priorities for Stakeholders

Research
+ Standard networking behaviors of young children (< 12, 7-14?)
    - Longitudinal studies of development over time. 
+ Non-standard networking behaviors ('deviant,' creative, non-normative)
+ Interactions around teaching (intergen, peer to peer, school or home) 
+ Data: 
   - Tracking how data is being collected, what's being collected and how it's being used?
   - What is behind the scenes?
   - Collect new data and analyze the data that is being collected/tracked

Methods
   - New methods to include some of the tools that they study

How can we get designers to share these research interests?
   - To help build a better product
   - Meet the interests/concerns of consumers ie. parents.

Stakeholders
   - Journalists, designers, educators, parents, academics, pediatricians (medicine).
   - How is risk defined by each of these communities?
   - Identify best practices within each of these communities (Jim Gee is doing this now)
   - Get the message out to club leaders, educators, a wider audience than just parents. 

Mechanisms for Collaborations

What are some of the live mechanisms for pushing collaboration that people could fund?

Organizing space for action (e.g., Council on Contemporary Families: sociologist)

Use simple tools/tech to inform and communicate, eg. mailing lists work.
   - Mike ColeL XK (USCD)

Network model for research: Convenings around a single topic, incubation space, researchers get to know each other -> collaborations result in dozens of studies. 

Set up infrastructures that allow similarly-missioned organizations to share work and communicate, collaborate, map out and navigate shared resources

How to get industry on board to support /be interested in research?
   - Central place to post research so industry can make use of it.
   - SBIR grants for industry-research partnerships
   - Show up where industry shows up - go to the parties etc. SXSW, O'Reilly conferences. 
   - Centralized rating system, public evaluation of impact (rating system of learning/participation, eg. Common Sense Media)
   - Sense of benevolence on behalf of industry

Practice

Word/findings need to reach the actual producers, assistants, designers, APs ; often delivered to higher managers who aren't actually creating the content. 

Policy

Go to liberman, Markey, Rockefeller to champion children's media

Family Online Safety Institute
MacArthur DC Arm

Good journalism is convincing. Give stuff staffers can take home. Need to cross party lines.  Convince people slowly over time.  Keep close eye on legislative review cycles. 

Tuesday, May 31, 2011

SesameStreet.org Parent Qualitative Research, May 2011

Online Parenting Styles

General
+ Parents' level of involvement during online play tends to follow a normal distribution with the majority displaying some interest and engagement in their child's online activities.

+ About 1/4 are uninvolved (either busy, older child, or trust that site), about 1/4 are engaged 100% of time. This is a big 'do together; many of Dads do this. 

ss.org
+ Parents didn't easily find My Street or Playlists as they were too focused on finding one particular asset.

+ Didn't want social media tie ins with kids content, but did with the parents content.


+ 15-30 minutes is usually the cap for parents allowing their kids online so this is important for programming

Online Activities for preschoolers - general across kids sites

+ kids spend time playing games
+ watching videos listening to music
+ lookiing at pictures
+ drawing
 Kids Control Computer Time

+ Parents usually do not preview. In general parents do not spend time seeking out online experiences for their kids
+ They only navigate to kids websites when their child is sitting next to them and asking for online experiences
+ If a child's teacher recommends, parents trust this.
+ Sometimes the parent will take a quick look at the site, but once they see it's ok they don't generally dig deeper. They use a LOT of visual cues - characters, navigation etc.  
+ Parents thought there should be a 50 50 balance between learning and enterntaining.
parents of 2 year olds are more likely to browse and select any activity that looks fun and educationsal, they are les concerned with their child learning specific concepts.
older kids - more targetedf searching. they look for onlienexperiences that reinforce conceps and topics that tehir children are learning in school.

What parents say about ss.org
Pros
Safe
Educational
Minimal Advertising
Characters from one show
Good search results
Simple clean design
Cons
Characters from one show (less variety)
Kids start to outgrow characters between ages 4-5



In ss.org


+ Overwhelmingly parents start with the games section but then there are a few parents that start with videos. 
+ Next up they clicked on subject, theme or character. 
+ consider adding a filter that enables parents to select multiple characters and/or using the playlist filter for the overall site.
+ parents liked the idea of an age slider that would help them identify age appropriate online experiences for their child. 


Playlist and My Street
+ Were kind of hidden - people ignored them. 
+ after they were instructed to see them, parents enjoyed and saw the value in them. 
+ parents weren't really noticing or grasping the my street icons throughout site.
+ icons should all be consistent
+ some parents didn't want to use My Street as the site is already intuitive and easy to use


Parent Tips
+ Parents didn't notice them but liked them once they were pointed out.
+ Parents really liked some of the random facts - fun for the parents, especially for the high engagement parents as it gives them something funny. However should be contextually relevant.
+ Also a good place to promote Playlists and My Street


Social Media
+ Not interested in social media buttons, or links to purchase additional products. But interested in sharing parent targeted content. 
+ They woujld not share or like kid content 
+ Parents go to ss.org for FREE content. If they want to watch a sesame clip they can't find on website they go to youtube


Parents global nav
+ Parents are not taking time to look at the parents section. As they were there for their kids.
+ suggest put in parents throw in parent tips


Summary and Recommendations
+ Parents are  not taking advantage of the Sesame Playlists and My Street tabs. 
+ Focus on site and social media promotion on getting parents to recognize the value of these sections. 













Thursday, April 28, 2011

Sandbox Summit: PERMISSION TO PLAY: GAME CHANGING RESEARCH

PERMISSION TO PLAY: GAME CHANGING RESEARCH
Jane Gould, Senior Vice President, Consumer Insights, Nickelodeon


Started out wanting to know what the state of play was with parents and kids.
Went into this research knowing that Nickelodeon are not play experts, they are kid and family experts.

First went to experts, then went into 200 households across the country. Spent entire days at each of these moments to note down everyday moments. Then quantified what the saw with 1300 households around the country.

PLAY ACROSS THE AGES
Wanted to compare how play was when the parents were growing up. Play across different ages of kids (2-17)
Takeaways was that time has in fact changed play. Does not look like what it used to. However play looks different but it doesn’t mean it’s different and ‘bad’.
Academic play patterns haven’t changed. Six basic academic patterns remain the same:

– social play
– Attunement
– body movement
– imiagination
– object play
– narrative.


It’s true - girls want to nurture, boys want to destroy. This is indeed the cas.e Girls wasn’t to care for babies, flowers, cooperation etc. Boys want to kill, domination, competition ‘a matter of life and death!’


Parents feel their play as a kid was different.
Eg. 72% parents often say it’s more dangerous to play outside then they were young

Competitive play has changed – used to be seasonal , skill development, team work. Speaking to sports coaches, hear about year-round activities, time intenstive obligation, future plans, adult dominated. Now they understand why ‘silent soccer league’ had been created.


KIDS LIKE TO PLAY

Play is incredibly fundamental. Kids like it, want to do more of it. But kept hearing it’s not as easy as it sounds. Many barriers to what kids think of as ‘play’.

This is a generation of non-linear kids. Everything can be re-done, started, stopped, paused. You can come into games at any point and participate the way you choose to.

Changes in play observed by adults are just reality for kids and this reality is filled with excitement for them.

The old saying of ‘a time and a place for everything’ really doesn’t exist anymore for play – it is all the time, it is available any time.


Is play actually fun? Their qualatitive research say it is!
Most popular types for parents:
1. fun
2. social
3. challenging
4. problem solving

Kids wish they didn’t have to plan ahead to have time to play with friends. They want more spontaneous, kid-directed play. Kids prefer to play something where they get to make up the rules or instructions, rather than playing something that already has rules or instructions.

Kids want more outdoor play. 69% kids would prefer to playoutside over play inside. 85% kids love or like play where they get to be outside . 49% of kids agree if they could, they would always play outside.



FORCES AGAINST PLAY

Adult focus on purpose and outcomes – experts and parents all believe that all play must have a purpose. However most kids believe that purpose is the antithesis of play. For kids the process is the desired outcome.

More than half of all parents agree there’s too much focus on learning during play, kids should just get to have fun.

Schools are giving less time to and emphasis on play. Parents are looking to institutions to fix things for them and schools came up in research again and again. Government and schools are de-prioritizing play. Obsessing over standardized tests, and funding that is granted as a result.

Time bankruptcy: there’s more homework, increased curricular activities, ruse of dual earner and single parent households. Parents schedules are a bigger obastacle than kids. While 34% parents say that kids are too busy so playimte needs to be scheduled, but they mostly all agree it should NOT be scheduled.

Neighborhood erosion:
Fear and safety are a prime concern for kids. Protecting your child means play tie is not as free and easy as it used to be. More parental supervision so therefore less playtime, more time spent being locked in the house.

Adults being the Play Police:
More often than not, parents tend to have a negative impact on play – over prescribing, over scheduling, over thinking. Educators are too focused on test scores. Coaches pressure kids to win at all costs. 70% parents say structured play with rules of guidelines to follow keep kids out of danger.

Parents do see a need for child-directed opportunities. There’s no need for expensive and specialty toys. Yet parents still crave learning outcomes from play. For kids, purpose is process and outcome is bonus.

TECHNOLOGY AS FRIEND AND FOE

Technology is both the unifier and the divider. It’s the ultimate snack-sized play.

The link between virtual and physical play is always sought but finally close to being delivered. This is the moment when it’s all coming together.

It’s very clear that both kids and parents are drawn to tech based play. Parents lack clarity in knowing when tech based play is good or bad – they want help and want to know more about the rules on how to guide.

The moment has come where tech and digital play has saturdated kids lives, more likely than to be done than any physical activity. 91& kids play some kind of video games regularly. 78% kids play some type of physical game regularly.

Tech devices serve many roles for kids and parents. Devices are used by parents as a babysitter, a pacifier. Pass-back. Parents know they’ve done it from an informed place – they know what the child is about to play.

For kids it helps kids and tweens stay connected with each other, perfect for solitary or group enjoyment.

But parents do have love / hate relationship. Parents told research they prefer kids to play in traditional play activities. They say they set rules around amount of digital play. But what they also tell research is that kids don’t know how to entertain themselves without technology or media. For parents, video games don’t count as ‘real play’.

Many parents used a term called ‘play play’ – parents say technology doesn’t allow for ‘play play’ to happen.

Self-guided play is taking a back-seat to scripted play. A memory of what parents did when they were young vs what kids are doing now. Parents are not seeing how creative a kid needs to be to survive in that world is key.

FAMILY PLAY
All family play is important to parents. Taking the time to family play is often more thought about than acted upon.
Today’s parents play more with their kids than with previous generations.
Parents and kids value family play – 56% say playing with parents is just as fun as playing with friends.
According to parents important play companions are first, then playing with family is important. This is also for kids – this research was up to the age of 17.

There are different types of parent play. Parents and kids versions of play can be different. Parents often ‘half play’. Encouragement can also lead to pressure.

Board games are still at the heart of family play. Parents and kids still want to interact. Then it’s different types of play with different types of family members.
Mom and dad are definitely different – mom is the connector, the social co-ordinator, the moderator, the care giver. Dad is the buddy, the techy, the coach, the softie. Research showed that moms are never the first point for fun!

There’s a desire for more parent, whole family and grandparent play. This is across the board in research.


THE PLAY BOOK
Parents and experts are worried:
- will imagination be a thing of the past?
- Will kids get and be more obese?
- Will brains fry with too much screen time
- How to fit in more family play?
- How do we get them outside
- How do we keep kids safe?
- How can kids take back control of play?

Play as fun
- too much focused on structured activities
- too many easy go-to activities that are not productive
- outdoor time lacking
- not enough interactivity and imagination.

Consumer needs
- opportunities for kids direction
- real world experiences
- healthier options
- creative expression
- more family connections
- ability to be transformed
- immediate gratification
- more merging of reality and digital



OPPORTUNITY
Take benefits of digital structured world of play. Bring it together with traditional unstructured play to take advantage of what’s needed for this kids. How to push these two things together?


THE PERFECT PLAY EXPERIENCE

- Physical activity
- Involvement of whole family
- Kids to call the shots and use imagination
- Connect to larger world
- Ease of use
- Safety
- Physical social emotional or creative benefits
- Needs to be fun.

Tuesday, April 26, 2011

PBS Kids Summit: Who Is Our Audience?

Notes from address by Beth Walsh, Senior Director PBS Research

Online
March spent 51 minutes watching PBS Kids
#1 7 months in a row
Online currently has 10 million visitors

TV
January – 4 shows in the top ten for kids aged 2-5
Kids 2-5 and kids 4-8 were both up 20%

Challenges:

1. Find ways to represent and serve our audience
2. Work together to be more efficient and effective.

Diversity:

- White population slowest growth
- Hispanic population fastest growth. 1/5 of Hispanic population made up of children under 9. In 12 years census projects that less than half of all children born will be white.

Kids want their favorite characters to represent who they are. How can PBS develop content and characters that accurately reflect tomorrow’s children? How do children see all people in the role models you can create?

Growing up digital:
AVG study: more kids 2-5 can play computer games than ride bicycles. More kids can open a web browser than can swim unaided. ‘For today’s children, technology is like air’.

As the standard bearer for top quality childrens media, how can we get in front of our audiences’ needs?

Excited about new technology to customize and optimize the personalized learning experience for the child.

Collective Assets:
PBS want to use our assets to work together to create something amazing and raise revenue for PBS. They used existing examples such as Raising Readers.

Aggregating our assets has a multiplayer effect. This was the driving concept behind the mobile app store and the PBS Kids shop. Putting our resources together will also come into play with new line of PBS Kids toys coming this summer.

PBS want to become a stronger, more unified presence in kids retail space.


How can we do this in other areas?

How to maximize outreach dollars? There is so much beyond content you have to account for in budgets (eg outreach, station relations). How do they reduce expenses? What if PBS developed a model where not all shows need to stand on their own? What if we pull all our assets together to create a specific outreach content bucket such as literacy or STEM?

Stations are looking for a centralized approach to help provide content to their users.

Tuesday, April 6, 2010

PBS Producer's Summit: Audience Research

Online

KIDS WATCHING LOADS OF VIDEOS ONLINE

15.6 million kids 2-11  streamed video online
1.2 billion streams
80 videos / video each month
198.2 minutes / viewer each month
#1 site for video viewing aged 2-11 is YouTube

MORE VIEWERS DO NOT MEAN MORE ENGAGEMENT
Playhouse Disney have autopsy video on their page, so as a result nearly everyone is viewing video, but this doesn't mean they have a more engaged audience
PBS Kids spent nearly twice as long as Playhouse etc. on viewing video.


LATE AFTERNOON IS THE VIDEO PRIME TIME
Least amount is 1 - am
Early Fringe 5-7pm
Prime is 8-10pm
Late Fringe 11- 12pm

So it seems that it is not when programming is on air.

AGE PROFIE OF KIDS' VIDEO USERS
PBS kids has a larger age group of 2-5
Nickjr and Nick skew older (may be because of co-view)
Boys and Girls are equally likely to view all sites.